Purpose & Scope

This policy explains how D3F Solutions (“D3F”) receives, handles, escalates, and resolves complaints and feedback across Scholaria, ProStore, Ekklesia, and KIGRA.

What is a complaint?

Any expression of dissatisfaction needing a response.

Last Updated

23 September 2025

Submit a Complaint

You can also email support@d3fsolutions.com.ng. This form helps us capture details quickly.

Email Instead

Need help right now?

Call +234 808 472 0731 or email support@d3fsolutions.com.ng.